Booking Process

Click the ‘Book Online Now’ button in the top right corner of the website.

– Log into your existing account, or

– Quickly create a free account using the ‘Sign Up’ option (top right corner).

Click ‘Add Booking’ to begin.

Note: A saved payment method is required to create a booking.

Add the name, mobile number, and email address of the travelling passenger.

– Enter the pick-up location (public place or exact address).

Airport or FBO Collection
If you’re being collected from an airport or FBO, enter the flight number or tail number when prompted.

– Enter the destination address (public place or exact address).

– You can save frequent addresses to your ‘Favourites’ for future convenience.

– Enter your Pick-Up Date – book as far in advance as needed.

– Enter your Pick-Up Time – select the flight arrival time for airport pick ups.

Choose from the following options:

Options include:

– Airport or Point to Point Transfer – the most popular transfer type. Please select if you are going to or from the airport or from one location to another, which is not a special event.

– Hourly Booking – minimum 2 hours to 12 hours.

– Daily Booking – 12+ hours

– Sporting Events – for large arena sports events.

– One Way Concert Transfer

– Return Concert Transfer

Options include:

– Luxury Sedan (3 passengers / 2 suitcases)

– Premium Sedan (3 passengers / 2 suitcases)

– Luxury SUV (3 passengers / 2 suitcases)

– Mercedes V-Class Van (6 passengers / 5 suitcases)

– Mercedes Sprinter Van (13 passengers / 12 suitcases)

– Mini Coach (28 passengers / 25 suitcases)

– Coach (50 passengers / 45 suitcases)

Options include:

– Baby, toddler, or child seats

– Luggage trailer (for Vans and Sprinters)

– Extra stop on route

– Public holiday surcharge

The system has the ability to store 2 payment methods under ‘Corporate’ and ‘Personal’.

-Extra stop on route

– Public holiday surcharge

Add any notes for the chauffeur, such as:

– Specific pick-up instructions

– Rear house access

– Flight details

– Additional passenger names

– Preferred driver

Click ‘Book Now’ at the bottom of the page.
You’ll receive an instant booking confirmation via email (to both account holder and passenger).

– Go to the ‘My Bookings’ tab.
– Click ‘Action’ on the right of any booking to edit.
– Changes are confirmed instantly to your email, and the driver is notified immediately if already assigned.

You’ll receive a text message with your chauffeur’s name, contact number, and a tracking link:

– 2 hours before pick-up, or
– By 8 PM the night before, for early morning bookings.